Shipping policy
Shipping Policy
Domestic Shipping (Australia)
We offer the following shipping options within Australia:
- Standard Shipping - $13.00 AUD
- Free Standard Shipping - on orders over $115.00 AUD
- Express Shipping - $22.00 AUD
International Shipping
We ship internationally to the following countries: Austria, Belgium, Canada, Czech Republic, France, Germany, Greece, Ireland, Italy, Netherlands, New Zealand, United Kingdom, and United States.
- Standard International Shipping — $40.00 AUD
Please note that international orders may be subject to customs duties, taxes, or import fees charged by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates.
Processing Time
Orders are processed and dispatched within 1-8 business days of payment being received (if it is required to create/ restock the product). You will receive a confirmation email with tracking information once your order has shipped.
Delivery Times
Estimated delivery times vary by destination and are provided as a guide only. Delays may occur due to customs processing or other factors outside our control.
Questions
If you have any questions about your order or shipping, please contact us at charlizemanning5@gmail.com.
Or on instagram @metalworkz_jewellery